Craig Marinello

It’s taken me too long to write my story, but to be perfectly honest, I never thought that I would. Over the past many years, I’ve had multiple horrific experiences with local dentists on the Northshore. I’ve had misguided advise, chop shop dental work, ridiculously overcharged, and dentists who were more interested in lecturing me than they were in actually helping me achieve my goal of getting my smile back. I have been well aware of why my teeth weren’t perfect, and how I got there. I’ve always thought it was demeaning to kick a person while they were down, yet the dentists I visited did so over and over again, to a point where I began to believe that getting my smile back was a ship that had sailed long ago.

As with any improvement that I attempt for myself, I never let failure get in the way of trying again, and again, and again. My smile was no different, and it was worth it to keep trying! In July of 2017, it was purely by chance or divine intervention, that while I was spending a few minutes on Facebook, a contact of mine had asked their friends for recommendations for a great dentist. As I was in the market, this was a post that I paid attention to and read completely. One of the suggestions made was for Dr. Ryan Thibodaux, a name that I was familiar with, and a location that was close to my work. So I sucked up my pride, and reached out to Dr. Thibodaux’s office to see if they were accepting new patients; fortunately the welcoming voice on the other end assured me that they did.

My initial visit, a cleaning and assessment of my situation, was a joy (yes a joy)! The staff at Storyville were awesome! They made me, a super chicken, feel comfortable and at ease. The front office staff greeted me as if I was an old friend. They patiently and thoroughly walked me through everything that was going to happen that day. I was immediately impressed with the layout of the office, and was very excited that I wasn’t in an assembly line of dental chairs, an experience that I’d had many times in the past with other dentists. My hygienist was friendly and warm, consistently making sure that I was comfortable, and aware of the how’s and why’s of what she was doing. Once my cleaning was complete and x-rays taken, I was led to a second room that was as comfortable and well decorated as the first, with a dental assistant just as friendly as the first. She loaded all of my pictures on the screens, and Dr. Thibodeaux entered the room with a smile ear to ear, and I immediately knew that this experience was going to be different.

Instead of the usual brow beating that I had received from other dentists in the past, Dr. Thibodeaux told me that my situation wasn’t nearly as bad as I had described to the hygienist. He asked me questions and listened to my answers attentively, and when I told him about my desire to get my smile back, he smiled and understood. Dr. Thibodeaux put together a comprehensive plan that was easy to understand, realistic, and he worked hard to make sure that I was completely comfortable with the plan, the price, and the timeline that was put together. Truly, I was dumbfounded with all of the positive vibes that I was feeling about a visit to this dentist’s office, and to be honest, I still am!

Over the next few months, I visited Storyville Dentistry five times, and had multiple procedures done. Each one was done with the same care and courtesy as the first. Their attentiveness to my comfort was always paramount and appreciated, as I am a bit of a dental coward. The front office is so easy to work with, and friendly. They always help me set appointments that are convenient for my busy schedule, and helpfully send out reminders for my upcoming appointments. The true coup de grace (stroke of grace) for me was Dr. Thibodeaux. He is always patient, kind, explanatory, thorough, professional, and genuinely caring! The quality of his work is brilliant, truly unparalleled!

This is why I felt the need to share my story with others. I have never been so compelled to write a testimonial for a person, product or service that I have received. It was paramount for me to share with others what an incredible experience that I have had at Storyville Dental. While I still have more work to get done, I can honestly say that within three months, I have my smile back, in fact it looks better than when I had it originally. So for anyone who either doesn’t have a dentist, or if you don’t absolutely love the one you have, I highly recommend Dr. Ryan Thibodaux and his amazing staff at Storyville Dental!!

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